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Petoskey Service Area Phase 2

You’re getting a makeover!

Psst…we’re going to let you in on a little secret. The Truestream areas designated on the map on jointruestream.com are not named based on the surrounding township or city/town in that area.  They are named based on the substation that provides electricity to that area – kinda boring, we know.

Map showing active areasAs we learn and grow, we have realized a change is needed. You point out areas that we’re doing great in, and areas we could improve, and we’ve listened.

So…drumroll please…we are dividing the Petoskey Phase 2 area up even more!

By doing this, we’ll be able to provide more accurate and timely information regarding the construction and installation processes.  You keep asking us when we’re coming to your area – well, now we’ll be able to give you a more precise answer.

If you’ve already registered, you can log into your jointruestream.com account and view your newly assigned area. We’re also sending an email with your new area name soon.

If you’re one of the lucky ones in West Traverse 1, 2 or 3 or Harbor Springs 2 or 3, you’ll be receiving an email with the service agreement packet in December. The agreement will come from SignNow on behalf of Truestream. The site plan portion of the packet will need to be printed, filled out, and returned by taking a picture or scanning and emailing it to [email protected] or dropping it in the mail.

Service agreement packets for the remaining Petoskey Phase 2 areas will be sent in the coming months.

To view new areas, along with progress, visit the Areas tab on jointruestream.com!




Boyne Service Area – We’re looking at you!

We’re happy to announce Phase I construction plans for our fiber network starting this spring in parts of our Boyne service area, which primarily covers rural areas in Charlevoix and Antrim counties.

The construction, which will progress in three phases, will expand the availability of high-speed Truestream fiber internet and voice services to our members.

The Boyne service district was selected due to having the highest amount of pre-registrations on jointruestream.com.

The fiber network delivers speeds up to 1 Gig (symmetrical for upload and download), massive bandwidth, unlimited voice services, no data caps, and no contracts – allowing for residents to work from home, have access to online education in addition to streaming, gaming and much more. The service will also be available to businesses.

In 2020, the Great Lakes Energy Board of Directors may consider expansion into other phases of the Boyne service district as well as studying to determine expansion into a third district. The expansion will depend in part on demand through pre-registrations on jointruestream.com

Along with the decision to expand into the Boyne service area, Great Lakes Energy’s Petoskey service area will move out of the pilot phase as network construction and in-home installations continue. Nearly 1,400 Great Lakes Energy members in the Petoskey service area are currently enjoying Truestream’s services, some experiencing a high-speed internet connection at home for the first time.

Construction of the fiber network is a labor-intensive process and will continue in phases through 2020 and beyond. Free installation is currently available for Great Lakes Energy members who register interest. Free installation for southern Emmet county will soon expire and those in that area are strongly encouraged to return their service paperwork as soon as possible to take advantage of this offer.

Please visit jointruestream.com and register your interest and to see the project status by area.

Demand Demand Demand

We’ve mentioned demand for our high-speed fiber and services is one of the key driving factors in deciding where to look to build next. If you are outside the Petoskey or Boyne Service Areas, where do you stack up? Here is the current demand in each area:

Wayland – 1,369

Waters – 1,318

Newaygo – 1,228

Hart – 1,091

Reed City – 1,019

Kalkaska – 962

Scottville – 951

If you haven’t registered your interest already, visit jointruestream.com. Be sure to share with your friends, family, and neighbors, encouraging them to register their interest as well. Your area could be considered next!