Truestream News
Construction Updates
August Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
July Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
June Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
May Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
April Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
March Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
February Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
January Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
November Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
October Construction Update
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
Truestream News
A New Energy
Perhaps one of the best illustrations of our connection to our community is through our employees. Many of them apply the same community-minded spirit that drives them to provide the best possible service for our members to make positive contributions to their...
Let’s Keep In Touch – Update Your Contact Info Online!
Our member service representatives hear it all, including, “Oh, I didn’t get that call. My number changed,” and “You didn’t change my mailing address!” We don’t know when your contact information changes unless you tell us. If you don’t tell us, it becomes challenging...
Optimize your Wi-Fi
1. Wi-Fi in your home Barriers like walls, mirrors, windows and appliances can affect your Wi-Fi speed. To ensure the best possible performance, place your router near where you use your devices the most, and minimize the barrier between. 2. Equipment and placement If...
How to Set Up a Free Email Account
If you're setting up a new email account and would like some help along the way, you’ve come to the right place. We’ve outlined each step to choosing an email service and setting up a new account to make it as easy as possible. So, let’s get started!Step 1: Choose an...
A 2023 Review
What a year 2023 was. I can't help but reflect a bit on what Truestream has accomplished. Thinking back to our first connection over five years ago until today, it all feels a bit surreal. We've connected more than 20,000 Truestreamers to reliable, high-speed fiber...
In-home Installation
Welcome to the Truestream family.Your paperwork's returned, the construction to your home is complete, and now you’re ready for the best part – scheduling your in-home installation! Our Truestream reps and installation techs work together to schedule and install as...
Construction to the Home – Drop Finalize
We're almost there.When you have Truestream service, you should expect the best. We aren't going to cut any corners, just to get 'good enough' service out there. We're working hard to complete the construction of the fiber system, and installing the necessary network...
Truestream 2024 Construction Plans
Construction Plans for 2024 Take Shape. Truestream construction plans for 2024 include 14 areas in the Waters and Kalkaska service districts. Registration will open in phases. To view our dynamic map and determine your Truestream area, please enter your service...
Broadband Grants Announced
Great Lakes Energy (GLE) was recently awarded more than $46 million through three Realizing Opportunity with Broadband Infrastructure Networks (ROBIN) grants. The grants will support expansion of the Truestream fiber network, giving nearly 10,000 members access to the...
Construction to the Home – Drop Install
Keeping the forward momentum.We'll be honest, of all of the construction to the home steps, this one feels like it takes the longest. And it might. If we're nearing or in winter, your order may stay in this step for a bit, due to several factors, including overhead...