(888) 485-2537

Timelines are based on the current list of registrations from jointruestream.com, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path of your electric, overhead, or underground. 

Estimated times are for construction only. Installations in the home will follow AFTER construction has been completed, network equipment is installed, tested, and we have confirmed the fiber network and line to your home is operational.

We are updating our fiber mapping program, thank you for your patience as we make those changes. If you are unsure where your home is located, please message us on Facebook or email info@truestreamfiber.com with your service address and we can let you know.

Now let’s get to the important stuff!

 


Blue – Installing

Boyne Phase 1

For everyone who HAS registered their interest and returned their paperwork BEFORE December 31, 2020:

  • Boyne City, Advance, and Deer Lake
    • Mainline construction is COMPLETE!
    • Drop construction is COMPLETE!
    • In-home installations are ongoing. We will call to schedule the in-home installation.

For everyone who HAS NOT returned their paperwork or registered their interest:

Don’t miss out! Visit www.jointruestream.com to register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

 

 

 

 

 

 


Boyne Phase 2

For everyone who registers their interest by March 1 and returns their paperwork BEFORE March 15, 2021:

Blue – Installing; Purple – In Const.; Yellow – Pre-Construction

  • East Jordan
    • Mainline construction is COMPLETE.
    • Drops are ongoing.
    • After the drop construction is complete and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
  • Central Lake and Eastport 1 and 2 
    • Mainline construction has begun.
    • Based on current registrations and crews, drops are projected to BEGIN in the spring of 2021.
    • After the drop construction is complete and we have verified the fiber network and line to your home is operational, we will call to schedule the in-home installation.
  • Barnard
    • Mainline construction has begun.
    • Based on current registrations and crews, drops are projected to BEGIN in the summer of 2021.
    • After the drop construction is complete and we have verified the fiber network and line to your home is operational, we will call to schedule the in-home installation.
  • Eastport 3 and Milton
    • Due to extensive construction preparation work needed in the Eastport 3 and Milton areas are in a delayed status.

For everyone who HAS NOT returned their paperwork or registered their interest:

Don’t miss out – offer extended! Register your interest at www.jointruestream.com by March 1 and complete documents by March 15 to ensure construction to your home and FREE in-home installation! After March 15, a $149 in-home installation fee will apply.

 

 


Boyne Phase 3

For everyone who registers their interest by April 1 and returns their paperwork BEFORE May 1, 2021:

Purple – In Construction

  • Corwith & Elmira
    • Mainline construction has begun!
    • Based on current registrations and crews, we expect to begin the drop installations in the summer and will continue until they are complete.
    • After construction is complete and we have verified the fiber network and line to your home is operational, we will call to schedule the in-home installation.

For everyone who HAS NOT returned their paperwork or registered their interest:

Don’t miss out! Register your interest at www.jointruestream.com by Apr. 1 and complete documents by May 1 to ensure construction to your home and FREE in-home installation (a $149 value)!

 

 

 

 


Hart Phase 1

Yellow – Pre-Construction; Orange – Gathering Interest

For everyone who HAS registered internet and returned paperwork by Feb. 1, 2020:

  • Rodgers 4 and Shelby 4
    • Mainline construction and drops will begin in early 2021.
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

For everyone who HAS NOT returned their paperwork or registered their interest:

Don’t miss out on the fastest internet around! Visit www.jointruestream.com to register today! PLEASE NOTE: construction and installation in the area are ongoing, but you may experience a delay. A $149 in-home installation fee will apply.

Hart Phase 2

  • Other Hart Areas
    • We’ve announced the addition of more areas within the Hart service district for our 2021 construction plans. Find more details HERE.

Don’t miss out on the fastest internet around! Visit www.jointruestream.com to register today!

 

 

 

 

 

 


Newaygo & Wayland 

As we continue to make plans to build Truestream’s mainline fiber infrastructure, we have encountered some challenges around protected outdoor spaces that must be addressed before we can continue our construction plans.

Our mainline fiber network will pass through state and federal forest land in our Newaygo and Wayland service areas. Before we can pass through the forest areas, we need to obtain the necessary state and federal permits. Permitting is a normal part of our construction process, but due to some process changes at the state and federal level, these permits are taking longer than anticipated to acquire.  To that end, we must postpone construction to the Newaygo service area and the Middleville area in Wayland until 2022. In-home installation in the delayed areas will occur in mid-to-late 2022 and into 2023.  We will continue to construct our Truestream fiber network in our Hart service area, primarily Oceana County, and in a small portion of the Wayland service area in Allegan County.

This is not the great news we had hoped to be sharing with you, but it is the reality, and our goal is to be transparent through this whole process. Rest assured we are still planning to bring Truestream to your area after we receive the required permits.

We apologize for the delay and understand you may be disappointed – we feel it, too. As we work through the steps to obtain the permits, we will keep you updated.

  • Yellow – Pre-Construction; Orange – Gathering Interest

    Newaygo – Brohman 2 and White Cloud 3  Wayland – Middleville 1 

    • Construction is delayed until 2022, pending receipt of federal forest permits. See above for details.
  • Wayland 4
    • Mainline construction and drops will begin in late summer 2021.
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Don’t miss out! Register your interest at www.jointruestream.com by Apr. 1 and complete documents by May 1 to ensure construction to your home and FREE in-home installation!

 

 

 

 

 

 

 

 

 


Petoskey 

Green – In Service

  • Hayes, Resort, Petoskey East, Petoskey West, Oden, West Traverse, Pellston, and Cross Village
    • Mainline construction is COMPLETE!
    • Drop construction is COMPLETE!
    • Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation.

For everyone who HAS NOT returned their paperwork or registered their interest:

Don’t miss out! Visit www.jointruestream.com to register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee will apply.

 

 

 

 


Waters and Kalkaska 

We’re exploring the possibility of expanding our fiber internet and voice service to parts of the Waters and Kalkaska service regions. As we move through this process, we will break the service areas up into smaller sections.

Orange – Gathering Interest

Phase 1 is the fielding and planning phase. We will begin in Waters in mid-March, and move into Kalkaska and finish later this year. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility of expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.

Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board later in 2021 for approval. If approved, the construction of the fiber network would begin in 2022. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.

Phase 3 is when we connect homes and businesses to the Truestream network. Depending on the timeframes of Phases 1 & 2, we expect to begin connecting homes and businesses in 2023.

Free in-home installation, valued at $149, is currently available for Great Lakes Energy members who register interest.


Reed City and Scottville

  • Members are encouraged to register their interest at jointruestream.com to help us determine where we go next!
  • Several factors go into the decision, including demand, funding availability, and constructability of an area.