Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path of your electric, overhead, or underground.
Estimated times are for construction only. Installations in the home will follow AFTER construction has been completed, network equipment is installed, tested, and we have confirmed the fiber network and line to your home is operational.
If you are unsure which area your home is located in, visit the Areas status map and enter your address.
Now let’s get to the important stuff!
2022 construction plans will be announced soon, so keep an eye out!
Boyne Phase 2
- Central Lake 3
For everyone in Central Lake 3 who registered for service by Oct. 29, 2021 and completed their paperwork by Nov. 14, 2021:
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- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After the drop construction is complete and we have verified the fiber network and line to your home are operational, we will call to schedule the in-home installation.
- Barnard
- Mainline construction is COMPLETE!
- Drops are nearly complete!
- After the drop construction is complete and we have verified the fiber network and line to your home are operational, we will call to schedule the in-home installation.
- Eastport 3 and Milton
- Due to extensive construction preparation work needed in the Eastport 3 and Milton areas, status is delayed.
- East Jordan, Central Lake 2 and 4, Eastport 1 and 2
- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation.
- Be sure to give us your updated info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
For everyone who HAS NOT returned their paperwork or registered their interest:
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Boyne Phase 3
- Elmira
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete and we have verified the fiber network and line to your home are operational, we will call to schedule the in-home installation.
- Corwith
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete and we have verified the fiber network and line to your home are operational, we will call to schedule the in-home installation.
For everyone who HAS NOT returned their paperwork or registered their interest:
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Hart Phase 1
- Shelby 4
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
- Rodgers 4
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
For everyone who HAS NOT returned their paperwork or registered their interest:
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Hart Phase 2
For everyone who registered for service by June 15 and returned their paperwork by July 1:
- Rodgers 2 and 3
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
- Shelby 1 and 3
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
- Baseline 2 and 4 and New Era 3 and 4
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
- Silver Lake 2
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Wayland
For everyone who registered for service by June 15 and returned their paperwork by July 1:
- Wayland 4
- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay.
- Middleville 1
- Construction is delayed until 2022, pending receipt of DNR easements that require federal government review and approval prior to construction beginning.
Newaygo
- Brohman 2 and White Cloud 3
- Construction is delayed until 2022, pending receipt of federal forest permits.
Boyne Phase 1
- Boyne City, Advance, and Deer Lake
- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation.
- Be sure to give us your updated info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
For everyone who HAS NOT returned their paperwork or registered their interest:
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Petoskey
- Hayes, Resort, Petoskey East, Petoskey West, Oden, West Traverse, Pellston, and Cross Village
- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation.
For everyone who HAS NOT returned their paperwork or registered their interest:
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Waters and Kalkaska
We’ve begun the Phase 1 fielding in our Waters service area! Phone and email notifications will be sent prior to our fielders working in your area. After the fielding process is wrapped up in Waters, we will move to the Kalkaska service area.
As a reminder of the overall process:
Phase 1 is the fielding and planning phase. We began this step in Waters in March, and will then move into Kalkaska and finish later this year. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility of expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.
Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board later in 2021 for approval. If approved, the construction of the fiber network would begin in 2022. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.
Phase 3 is when we connect homes and businesses to the Truestream network. Depending on the timeframes of Phases 1 & 2, we expect to begin connecting homes and businesses in 2023.
Reed City and Scottville
- Members are encouraged to pre-register their interest by clicking My Account to help us determine where we go next!
- Several factors go into the decision, including demand, funding availability, and constructability of an area.