by Kasi Castaneda | Apr 16, 2025 | Storm Updates
While most members’ power has been restored following the March 28 ice storm, our work is far from over. We are now transitioning from the response phase to the next stage of recovery and investigation. As part of this ongoing effort, our crews will soon begin...
by Kasi Castaneda | Apr 11, 2025 | Storm Updates
Electric outages remain our priority, but as homes are reconnected, Truestream related questions continue to come in. Much like the electrical infrastructure, we need to evaluate the fiber infrastructure. We are evaluating our critical mainline infrastructure and are...
by Kasi Castaneda | Mar 24, 2025 | Planned System Maintenance
WHO: Truestreamers in the Silver Lake Area DATE: 3/26/25 TIME: 4:00 AM – 6:00 AM TOTAL OUTAGES: 903 ESTIMATED RESTORATION: 3/26/25 at 6:00 AM. DETAILS: Internet and voice services will be disrupted and inaccessible during this maintenance window. If you have...
by Kasi Castaneda | Jan 29, 2025 | Construction Updates
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
by Kasi Castaneda | Jan 9, 2025 | Construction Updates
Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path...
