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The 411 on fiber outages

The 411 on fiber outages

Truestream is committed to providing you with the best service possible, but sometimes, outages may occur. These can be planned as we work to improve and upgrade our systems or unplanned due to unforeseen events. Here’s a closer look at both types of outages and what...
Protect yourself online

Protect yourself online

Getting a scam text or email happens almost daily. I recently got a text saying my bank card (from a bank I don’t use) was used to purchase $935.38 from Amazon, and to cancel the transaction, I should visit www.madeupwebsite/amazonsurvey. Let’s talk about...
What is a “device”?

What is a “device”?

When choosing the best internet service plan for your household, you’ll want to consider how many devices you have or plan to have before you get connected to Truestream. What do we mean when we say “devices”?  What we mean is an object that connects to the internet....
Auto Pay: Safe, Secure, Simple

Auto Pay: Safe, Secure, Simple

We’ve all been there. We have every intention to pay our bills by the due date, but life happens – we’re busy (or we’re just procrastinators, but don’t worry, this is a no judgement zone). Before we know it, the due date has passed, and we’re getting a...