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Outage Status – May 3, 2025

Outage Status – May 3, 2025

WHO: Antrim, Charlevoix, Crawford, Emmet and primarily Otsego counties DATE: 5/3/25 TOTAL RESTORED: 8,600 RESTORED SINCE YESTERDAY: 147 TOTAL OUTAGES: 899 DETAILS: Repairs begin at the substation, moves to the mainlines, then outward to the distribution lines, and...
Outage Status – May 3, 2025

Outage Status – April 16, 2025

WHO: Antrim, Charlevoix, Crawford, primarily in Emmet, and Otsego counties DATE: 4/16/25 TOTAL RESTORED: 6,251 RESTORED SINCE YESTERDAY: 303 TOTAL OUTAGES: 3,248 DETAILS: Much like the electrical infrastructure, we need to fully assess the state of our fiber...
After the Storm: Repairing the Truestream Network

After the Storm: Repairing the Truestream Network

Restoring fiber after a storm isn’t as simple as plugging a cable back in. Fiber lines are made of glass strands, and each broken or cut strand needs to be lined up perfectly with the corresponding strand where the break or damage in the line occurred. Here’s why...
Outage Status – May 3, 2025

Outage Status – April 10, 2025

WHO: Antrim, Charlevoix, Crawford, Emmet, and Otsego counties DATE: 4/10/25 TOTAL RESTORED: 4,624 RESTORED SINCE YESTERDAY: 318 TOTAL OUTAGES: 4,875 DETAILS: Much like the electrical infrastructure, we need to fully assess the state of our fiber infrastructure. We are...
Construction Update – October 2018

Construction Update – October 2018

Huge Milestone Achieved This Week: Our First Internet Installation Truestream made history yesterday. We just installed our very first internet subscriber and the family of five couldn’t be happier. (Rumor is they may be catching up on family movie nights...