Now let’s get to the important stuff!
Hart Service Area Update
Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!
Hart 1 & 2
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- Mainline construction Is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Walkerville 2, 3, & 4
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- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Shelby, Rodgers, Baseline, New Era, Silver Lake, Hesperia, Hart 3
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- Mainline construction is COMPLETE!
- Drops are COMPLETE!
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Wayland Service Area Update
Middleville 3, Wayland 1 & 2
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- Mainline construction is COMPLETE!
- Drops have begun and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Burnips 2 & 4, Middleville 1, Wayland 4
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- Mainline construction is COMPLETE!
- Drops are COMPLETE!
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.
Boyne Service Area Update
Boyne City, Advance, Deer Lake, Eastport, Central Lake, Barnard, East Jordan, Corwith, Elmira
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- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay.
Milton
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- Due to extensive construction preparation work needed in the Milton area, status is delayed.
Newaygo Service Area Update
Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!
White Cloud 1 & 4
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- Mainline construction has BEGUN!
- Drops are expected to begin mid to late summer 2023 and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Newaygo 3, and Casnovia 2
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- Mainline construction has BEGUN!
- Drops are expected to begin late summer – early fall 2023 and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Morely 1, and Howard City 2 & 3
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- Mainline construction has BEGUN!
- Drops are expected to begin mid to late fall 2023 and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Pierson 3, and Cedar Springs 1 & 2
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- Mainline construction has BEGUN!
- Drops are expected to begin late fall 2023 – winter and will continue until they are complete.
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Casnovia 1 & 4, Brohman 2, White Cloud 3, and Newaygo 1
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- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
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Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay.
Cedar Springs 3
- Mainline construction has BEGUN!
- At this time, permits required to complete mainline construction and activate the network are still pending. Once those are received, we’ll open registration.
Howard City 1 and Morley 4
- Construction of the fiber lines, necessary to connect the electric substations (trunk line), has begun. This is a great step towards being able to start the mainline construction for the area and start connecting Truestreamers in the future!
Kalkaska Service Area Update
Phase 1 fielding is complete in the Kalkaska area, and is now in the design/planning stage.
As a reminder of the overall process: Phase 1 is the fielding and design/planning phase. We have moved fielding into Kalkaska to finish this spring. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility and design for expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.
Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.
Phase 3 is when we connect homes and businesses to the Truestream network.
Waters Service Area Update
We are starting the trunk line fiber construction this year. The trunk line connects all of the electric substations in the service district. While there are no plans for in-home connections in 2023, building the trunk line is a great step towards creating the fiber infrastructure needed to connect future Truestreamers.
Reed City Service Area Update
- Phase 1 fielding has begun. Phone and email notifications will be sent prior to our fielders working in your area.
- Members are encouraged to share their interest by clicking My Account to help us determine where we go next!
- Several factors go into the decision, including demand, funding availability, and constructability of an area.
Scottville Service Area Update
Scottville fielding is complete and remains in Phase 1 for feasibility and design.
As a reminder of the overall process: Phase 1 is the fielding and design/planning phase. We have moved fielding into Scottville. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility and design for expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.
Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.
Phase 3 is when we connect homes and businesses to the Truestream network.
Petoskey Service Area Update
Hayes, Resort, Petoskey East, Petoskey West, Oden, West Traverse, Pellston, and Cross Village
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- Mainline construction is COMPLETE!
- Drop construction is COMPLETE!
- After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.
Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.
Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay.